Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Polktab website and the purchase of digital services offered by Polktab ("we," "us," or "our"). By submitting a project request, placing an order, or using our services, you agree to these Terms.

2. Services Provided

We provide software development, web development, mobile application development, AI automation, API integrations, data processing, cloud and DevOps setup, cybersecurity configuration, SaaS development, technical support, and IT consulting. All services are delivered digitally unless otherwise agreed in writing.

3. Quotes and Project Scope

Most projects require a custom quote based on reviewed scope. Quotes include defined deliverables, timeline estimates, and payment terms. Work outside the approved scope may require a separate quote. Final pricing depends on features, integrations, complexity, and delivery timeline.

4. Payments

Payments are processed through approved third-party payment providers. You agree to pay the amount specified in your quote or order confirmation. Prices are listed in USD unless otherwise stated.

5. Deposits and Milestones

Larger projects may require a deposit or milestone-based payments. Each milestone's scope and payment amount will be defined in your project agreement. Work on subsequent milestones may begin after prior milestone payment and approval.

6. Client Responsibilities

You agree to:

• Provide accurate project information and timely feedback.
• Supply required materials, credentials, and approvals when requested.
• Ensure you have rights to any content or data you provide.
• Comply with our Acceptable Use Policy.

7. Delivery

Services are delivered digitally via email, repository access, deployment, documentation, cloud links, or an agreed project management system. Delivery timelines are estimates and may be affected by client delays or scope changes.

8. Revisions

Revision terms are defined in your project scope. Minor adjustments within agreed scope may be included. Additional revisions or scope changes may require a separate quote.

9. Intellectual Property

Upon full payment for custom development work, agreed deliverables including source code (where applicable) are transferred as specified in your project agreement. We retain rights to pre-existing tools, libraries, and general know-how not specific to your project.

10. Third-Party Services

Projects may involve third-party platforms, APIs, hosting providers, or payment processors. You are responsible for third-party account fees and compliance with their terms unless otherwise agreed.

11. Prohibited Use

You may not use our services for illegal, fraudulent, harmful, or prohibited activities as described in our Acceptable Use Policy.

12. Project Rejection Rights

We reserve the right to decline or terminate projects that violate law, platform rules, our Acceptable Use Policy, or that we cannot deliver responsibly.

13. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

14. Termination

Either party may terminate a project according to the terms in the project agreement. Fees for completed work and non-refundable deposits are handled per our Refund Policy.

15. Governing Law

These Terms are governed by the laws of the jurisdiction in which Polktab is registered, without regard to conflict of law principles. Specific jurisdiction to be confirmed in your service agreement.

16. Contact Information

For questions about these Terms, contact us at contact@polktab.online.