Privacy Policy

1. Who Operates This Website

Polktab operates this website and processes information submitted through it for purposes such as reviewing project requests, delivering agreed services, providing support, maintaining security and meeting applicable administrative or legal obligations. Contact: contact@polktab.online.

2. Information We Collect

We collect information you provide directly, including:

• Name, email, company, country, and phone when you submit a quote request.
• Project description, budget range, timeline, and optional reference links.
• Legal consent records (Terms, Privacy, and contact consent) with timestamps and policy version 2026-07-08.
• Communications you send to us by email or contact form.

3. How Information Is Used

• Review and respond to project requests.
• Prepare quotes, invoices, and service agreements.
• Deliver digital services and provide support.
• Operate secure client portal and invoice access.
• Protect the platform through rate limiting, session security, and audit logging.
• Comply with legal obligations.

4. Service Providers and Infrastructure

We use the following categories of service providers and infrastructure:

• Hosting infrastructure — Hosting of the website and application.
• PostgreSQL database — Storage of quote requests, invoices and session records.
• Payment providers — Payment providers used to process approved transactions. Payment card data is handled by the provider and is not stored on Polktab servers.
• Redis — Rate limiting and related security controls.

We do not sell personal data. Processors are used only as needed to operate the service.

5. Payment Processing

Payments are processed through third-party payment providers linked from issued invoices. We do not store full payment card details on our servers.

6. Cookies and Local Storage

We use strictly necessary cookies for admin and client portal sessions (HttpOnly, Secure in production; SameSite=Strict for admin and SameSite=Lax for the client portal). Your language preference is stored in the NEXT_LOCALE cookie when you choose a language. Theme preference is stored in browser localStorage under the key polktab-theme — this is not transmitted to our servers. We do not currently use third-party analytics cookies. See our Cookie Policy for details.

7. Data Retention

Quote and project data is retained as long as needed for service delivery, business records, and legal compliance. Session records expire automatically. You may request deletion subject to applicable law and ongoing business needs.

8. Security

We use HTTPS, server-side validation, signed invoice access links, revocable server-side sessions, rate limiting, origin checks on state-changing requests and security headers including a Content Security Policy.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact contact@polktab.online or support@polktab.online.

10. Governing Law

Where governing law or jurisdiction needs to be specified, it will be defined in the applicable service agreement or other relevant transaction documentation.